Frequently Asked Questions
How can I place an order?
You can place your order directly from our online store. Add your products to the cart and follow the steps to complete your purchase.
How long will my order take to arrive?
Delivery time depends on the shipping method selected at checkout.
Can I return an item?
Yes. Please refer to our Returns Policy for conditions and procedures.
How can I contact MB by Genesis?
If you have any questions about your order or our products, you can contact us through our contact channels.
Are the products exactly as they appear in the photos?
We do our best to display our products faithfully. Colors may vary slightly depending on your screen.